FAQ

What is the Level? How many levels are there?

BITHOLIC classifies all users into three (3) different levels.

As BITHOLIC reinforces its KYC (Know Your Customer) & AML (Anti-Money Laundering) policy, Deposit & Withdrawal are available from Level 2 users.

 

1. Level 1 user

  - A user who doesn’t complete the identity (Level 2) authentication.

  - Deposit is NOT available.

  - Withdrawal is NOT available.

  * It is temporarily available to Level 1 users by August 10, 2020 (Mon) 11:00:00 (UTC+8)

 

2. Level 2 user

  - A user who completes the identity (Level 2) authentication.

  - Deposit is available.

  - Withdrawal is available. (Daily Limit : 20 BTC)

 

3. Level 3 user

  - A user who completes the identity (Level 2) authentication.

  - A user whose total amount of trading is over 2,000 BTC.

  - Deposit is available.

  - Withdrawal is available. (Daily Limit : 100 BTC)