Signing up with BITHOLIC gives you the level 1 position by default. You can now upgrade your level by submitting all required information and documents.
One of the provided benefits from BITHOLIC for a Level 2 user is that the Deposit & Withdrawal are available. The other one is that the Level 2 user can participate in almost all events.
If you wanted to be the level 2 user, please move on to the Profile Management page and then submit all required information with documents. It might take lots of time for you to be verified please understand.
Please refer to the below link for detailed information.